WhatsApp AI Chatbot for Customer Support and Sales
Answer customer questions on WhatsApp at any hour. The chatbot replies in seconds using your own business information, and hands the chat to a human agent when a person is needed.
A WhatsApp AI chatbot that works like part of your team
It answers the common questions, takes the routine work off your agents, and passes the rest to a person.
Answers questions 24/7
Replies to questions about prices, products, delivery and opening hours at any time, so customers do not wait until morning.
Trained on your business
Learns from your FAQs, product list, policies and documents, so answers match your business and stay on topic.
CRM and API integration
Pulls order status, stock or booking details from your own systems, and saves every lead where your team already works.
Smooth handover to agents
When a customer asks for a person, or the bot is unsure, the chat goes to an agent with the full history. Nobody repeats themselves.
Orders, bookings and leads
Takes order details, books appointments or room enquiries, and collects names and numbers for your sales team.
Buttons and quick replies
Use buttons and lists so customers tap instead of type. Chats get shorter and fewer questions get lost.
What the WhatsApp AI chatbot can do
- Answer common questions about prices, products, delivery and opening hours at any hour.
- Reply in English, Urdu and Roman Urdu, so customers can write the way they normally do.
- Collect names, numbers and order or booking details for your team.
- Offer buttons and quick replies, so customers tap instead of type.
- Hand the chat to a human agent when a customer asks for a person or the bot is unsure.
What it needs from you
The chatbot answers from your own business information: your FAQs, product list, policies and documents. We set up the number, the answers and the handover rules with you, so the bot stays on topic and passes everything else to your team.
How the handover to an agent works
- The customer asks for a person, or the bot cannot answer.
- The chat moves to an agent in the shared inbox.
- The agent sees the whole conversation, so the customer does not have to explain again.
- The agent continues in chat or moves the customer to a WhatsApp call.
Where the chatbot fits
The chatbot runs on the same platform as the shared team inbox, WhatsApp calling and API integration. Connect it to your store or CRM to pull order status or booking details and to save every lead where your team already works. Book a free demo to see it with your own questions and answers.