WhatsApp Business API & Cloud Call Center in Pakistan
A full cloud phone system fused with WhatsApp Business, automated alert dialing, outbound campaigns, a built-in CRM and AI agents. One team answers the phone, the WhatsApp inbox and the pipeline from a single browser tab — no softphone install, no second vendor.
Works with the tools you already use
5 modules
PBX, WhatsApp, campaigns, CRM and AI agents — one tenant, one login
4 lines
Browser softphone with hold, transfer, conference and park
20+
Parallel automated calls per tenant, paced to your channel cap
24/7
Support for your team, with live monitoring of every call and chat
The Platform
Everything most businesses run as separate tools — under one roof
Phone calls live in a PBX. WhatsApp lives in a scattered inbox. Campaigns come out of a dialer, and customer history sits somewhere else again. Our platform puts all of it on one tenant-isolated platform.
Browser softphone — 4 lines
A WebRTC dialer in the browser with up to four simultaneous lines, hold, mute, DTMF keypad, click-to-dial anywhere and HD voice & video. Android app with push for incoming calls.
IVR, routes & time conditions
Inbound and outbound routes, SIP trunks with caller ID, DIDs, IVR menus, ring groups, time conditions, per-company music on hold and voicemail delivered to email.
ACD queues & agent boards
Call queues with live wait and agent boards; agent states, auto-answer, agent-activity and login reporting — and the caller’s CRM record pops on ring.
Transfer, conference & park
Blind and attended transfer, multi-party conference by merging live lines, call park and directed pickup — all bridged server-side.
Recording, CDR & live calls
MP3 recording with in-app playback and download, a full call-detail record with per-call rate and charge, and a live-calls board that refreshes on its own.
WhatsApp Business Calling
Customers tap Call inside WhatsApp and land in your IVR, queue, agent or AI bot; agents call back over WhatsApp — HD audio, no carrier minutes.
Shared WhatsApp team inbox
One inbox for the whole team — assignment, queues, statuses.
Visual chatbot builder
Drag-and-drop WhatsApp flows: menus, buttons, API calls.
WhatsApp ordering flows
Menu, basket, payment and confirmation inside the chat.
Template campaigns & bulk send
Approved templates for marketing and utility campaigns.
Interactive & media messages
Buttons, lists, images and documents.
API, webhooks & more
Connect your systems via the official API.
Campaign autodialer
Outbound campaigns paced to your channel capacity.
Scripts with TTS
Scripts with text-to-speech and keypress capture.
Lead management
Upload lists, track outcomes, follow up.
Built-in CRM
Customer records with screen-pop on every call.
QA scorecards
Grade calls and chats on one scorecard.
Prepaid wallet
Top-up credit with per-call rating and live balance.
Realtime voice bot
Natural phone conversations that answer, qualify and route.
Knowledge-grounded bot
Answers from your documents across voice and chat.
AI order-taking
Structured orders posted to your POS or CRM.
Shopify
Order events trigger calls, SMS or WhatsApp.
Facebook & Instagram
Social messages alongside WhatsApp.
TikTok & Telegram
More channels, same inbox.
API & webhooks
Custom workflows on the open API.
Multi-tenant isolation
Each company fully isolated.
Granular roles & permissions
Per-page View/Add/Edit/Delete with record scoping.
White-label domains
Your brand, your domain, your colors.
Security hardening
Encrypted media, authenticated APIs, firewall.
Cloud or on-premise
Managed cloud or your own hardware.
Product Tour
See the real product, not a mockup
Every screenshot is from a live workspace — the softphone, the inbox, the builders and the reports your team will actually use.
Android app — your extension in your pocket
Shared WhatsApp inbox for the whole team
Roles and permissions per team
Customer records with billing at a glance
Message templates approved by Meta
Flagship Feature
One agent workspace: the call, the chat and the customer record
The softphone, the WhatsApp inbox and the CRM live in the same browser tab. Agents don’t alt-tab between systems or copy a number between tools — the context follows the customer across voice and chat. A call rings into a queue and the number is matched against the directory in real time. The caller’s record pops open beside the softphone — name, history, open queries. Built on Asterisk and WebRTC with Meta’s official WhatsApp Cloud API.
AI Agents
AI agents that answer the phone and the chat
Realtime voice bot
Natural, sub-second phone conversations that answer, qualify and route — and hand off to a human the moment it hits a limit.
Knowledge-grounded smart bot
A RAG bot answers from your uploaded PDFs and docs across voice and chat — transcribing incoming WhatsApp/Telegram voice notes and replying automatically.
AI that takes orders
Collect an order in conversation, build a structured JSON order and POST it to your POS, CRM or kitchen — every order logged, tracked and one-click resendable.
The value isn’t separate products. It’s that they share a brain.
| Capability | Typical setup | Technologiahub |
|---|---|---|
| Official WhatsApp API inbox | — | ✓ |
| WhatsApp voice calling | — | ✓ |
| AI chatbot | Limited | ✓ |
| CRM integration | — | ✓ |
| Team inbox with roles | — | ✓ |
| Cloud-based, no hardware | — | ✓ |
One platform, shaped to the business running on it
Call centers & BPO
Queues, agent boards and campaigns — the full contact-center toolkit.
Ecommerce
Order updates, COD confirmation and support in one thread.
Hotels
Bookings and guest requests on WhatsApp, before and after check-in.
Clinics & Healthcare
Appointment reminders, test reports and follow-ups on WhatsApp.
Real Estate
Site-visit confirmations and instant brochure sharing with buyers.
Education
Fee reminders, admission queries and class updates in one thread.
Getting Started
Live in four steps
Connect numbers & channels
Add SIP trunks or DIDs, link your WhatsApp Business Account (several numbers on one account is fine).
Build the flows
Drag-and-drop IVRs, queues and time conditions for voice; visual chatbot and ordering flows for WhatsApp; campaign scripts with text-to-speech and keypress capture.
Load the CRM, wallet & roles
Import customers and lead lists, top up the prepaid wallet and choose a rate plan, and give each role exactly the pages it needs.
Go live in the browser
Agents work the softphone, the inbox and the customer record in one tab; the autodialer and campaigns run on their own, paced to your lines.
Simple, per-seat pricing
Start with a free trial, scale with usage.
Starter
For small teams getting started
- Phone System (PBX)
- WhatsApp Calling & Messaging
- Browser-Based Web Dialer
- Live Monitoring & Reports
- Starts from 1 seat
- Email Support
Business
Ideal for growing businesses
- Everything in Starter
- Facebook & Instagram Integration
- Shopify Integration
- Bulk Campaigns & Templates
- AI Voice & Chat Agents
- Robo-calling
- Up to 5 seats
Pro
For automation-heavy operations
- Everything in Business
- AI Order-Taking & CRM/POS
- TikTok & Telegram Integration
- Advanced Analytics
- Custom Features & Workflows
- Priority phone support
Enterprise & White-label
For resellers & large deployments
- Everything in Pro
- Multi-tenant white-label
- Reseller billing
- On-premise deployment
- Dedicated onboarding
7-day free trial · No credit card required
Carrier-grade core
Built on Asterisk and WebRTC — proven, real-time telephony trusted by businesses around the world.
Isolated & secure
Per-tenant database isolation, signature-verified webhooks, RBAC, firewall and fail2ban. Built with data-privacy best practices.
Official channels
Meta’s official WhatsApp Cloud API and Telegram — each tenant connects their own accounts and keys.